About Job

At Reliable Sign Supply, we are currently seeking an experienced Installation Technician to join our team. The chosen candidate will be responsible for installing, repairing, upgrading, and maintaining a wide range of computer hardware and electrical equipment. As the face of our company to the customer, you will provide dedicated support, ensuring high levels of customer satisfaction. This role requires extensive travel to customer sites, including residential and business locations. You will conduct installations, recommend optimal setup areas, manage cords and cabling, troubleshoot existing systems, and instruct customers on operating their new equipment. Equipment maintenance and job site clean-up are also key responsibilities. Beyond hands-on technical work, you will keep track of stock levels and maintain the service vehicle. The ideal candidate must hold a Bachelor's degree in electronics or IT, possess excellent communication skills, and have the ability to tackle physical challenges such as climbing ladders and working in tight spaces. Lifting heavy objects and solving problems on-site are also part of the job. For your dedication, we offer a remote work environment, full health benefits for the employee, flexible paid time off, 11 company holidays, parental leave, a 401K with matching contributions, a learning allowance, and the pleasure of working with a diverse and inclusive team.

Responsibilities

Traveling to customers' homes or place of business.
Installing electrical or computer equipment such as flat-screen televisions, projectors, routers, desktop computers, laptops, and tablets.
Troubleshooting problems with existing equipment.
Providing customers with verbal and written operating instructions for new equipment.

Requirements

Bachelor’s degree in electronics, information technology or similar.
Proven work experience as an installation technician.
Ability to climb ladders and work in confined spaces for extended periods.
Ability to lift heavy objects.
Advanced knowledge of modern electrical equipment.

Bonus Points

Excellent communication skills.
Ability to solve problems and repair equipment on site.